Reparar Samsung Granada

Repair Samsung in Granada

and throughout Spain with pick-up and delivery

At bemovil, we are leaders in Samsung repair in Granada since 2014. Our commitment and expertise with this brand positions us as your best option, guaranteeing agile and precise interventions on your Samsung cell phone at an unbeatable price.

We offer 6 months warranty
Repairs in less than 45 minutes
Highly Qualified Technicians
Original and compatible spare parts

What are the most frequent repairs?

Are you in Granada or anywhere else in Spain and looking for Samsung repair specialists? When your Samsung needs attention, choose a center with a proven reputation that guarantees quality and accuracy.

Here at bemovil, we are masters in Samsung equipment recovery, from your smartphones like the Galaxy or Note, to laptops like the Galaxy Book or Notebook and other devices like Galaxy Tab and Galaxy Watch.

Samsung is known to set standards in the world of smartphones. They are dedicated to presenting innovations, while maintaining quality and robustness in their current models.

But, remember, any device, no matter how advanced, can suffer mishaps. Whether due to daily use or unexpected accidents such as falls.

The following are the most common problems with Samsung devices and the expert solutions offered by bemovil.

Reparar Samsung

Change Samsung mobile screen

In our service center, one of the most frequent requests is the repair of Samsung cell phone screens.

Factors such as falls, collisions with objects, or the simple fact of storing the phone together with keys in a pocket or purse, can cause damage to the screen. Added to these situations is the risk of liquid spills, which threaten the integrity of the device.

An affected screen does not only involve fractured glass. We can meet with:

  • Distorted visualizations
  • Presence of stains
  • Vertical stripes
  • Touchscreens that, although intact, do not function properly

Fortunately, at bemovil, we have Samsung experts ready to renew or replace the screen of your mobile with efficiency and speed.

Change Samsung cell phone battery

In our technical service, one of the most common requests we receive is related to the repair, replacement or exchange of Samsung cell phone batteries.

With daily use and the passage of time, batteries tend to deteriorate, losing capacity and durability. Situations such as exposure to extreme temperatures, charging with non-genuine adapters or intensive use can accelerate this wear. In addition, they can sometimes swell or fail unexpectedly.

A malfunctioning battery does not only mean a shorter charging time. This can result in unexpected reboots, excessive heating of the device or even the inability to turn on the phone.

Fortunately, in our facilities, we have specialized Samsung technicians, ready to address any problem related to the battery of your device, ensuring a fast and quality service.

Batería Samsung
Reparar cámara samsung

Samsung camera repair

In our service workshop, we often deal with inquiries related to Samsung cell phone camera repair.

The camera is one of the most delicate and vital components in a smartphone. Exposure to the elements, such as dust, drops, or even constant use, can cause problems in its operation. Not to mention accidental liquid spills that can affect its performance.

A camera failure is not only limited to blurred or distorted images. Problems can manifest themselves as:

  • Scratched or damaged lenses
  • Autofocus errors
  • Spots or spots on captured images
  • Flash or lighting failures

Luckily, at bemovil, we have Samsung specialists who are trained to solve these issues, restoring or replacing your device’s camera with precision and agility.

Other repairs at Samsung

Problems with Wi-Fi or Bluetooth on Samsung cell phones can manifest themselves in several ways.

Here are some common signs that could indicate problems with these connections:

  • Intermittent connection: Experiencing frequent disconnections or an unstable connection to Wi-Fi networks or Bluetooth devices is a common sign of trouble. The connection may suddenly drop or have difficulty establishing itself.
  • Slow connection speeds: If you notice that your Wi-Fi connection speed is slower than usual or that data transfers via Bluetooth are slow, it could indicate connection problems.
  • Unable to find networks: If the Samsung device has difficulty detecting available Wi-Fi networks or nearby Bluetooth devices, this could be a sign of a hardware or software problem.
  • Errors when connecting: Receiving error messages when trying to connect to a Wi-Fi network or Bluetooth device, such as “Authentication failed” or “Device cannot be found”, are clear signs of connection problems.
  • Automatic deactivation: If Wi-Fi or Bluetooth connections are automatically deactivated without your intervention, this could indicate a problem with the device settings or a software error.
  • Problems after an update: Experiencing Wi-Fi or Bluetooth issues after a Samsung device software update is common and may indicate incompatibilities or errors in the update.

Problems with the headset in Samsung can manifest themselves in a number of ways.

Here are some common signs that could indicate problems with the handset:

  • No sound: If you do not hear any sound through the handset when making or receiving a call, it is a clear sign of a problem with the handset.
  • Distorted or poor quality sound: If the sound you hear through the headset is distorted, choppy or of poor quality, it could indicate a problem with the headset speakers.
  • Weak or quiet sound: Experiencing lower than normal sound volume through the headset may be a sign of a problem with the speakers or the headset connection.
  • Static noise or interference: If you hear static noise, buzzing or other interference in the sound through the headset, it could indicate a problem with the connection or the internal components of the headset.
  • Intermittent operation: Experiencing intermittent problems where the headset sound operates inconsistently or cuts out occasionally may be a sign of a connection problem or a defective headset.
  • No response when connecting headphones: If the Samsung device does not recognize the headphones when you connect them to the audio jack, or if the sound keeps playing through the device’s speaker instead of the headphones, it could indicate a problem with the audio port or the device’s software.

Problems with the power button on Samsung mobiles can present several signs that indicate a malfunction.

Here are some of the most common signs to watch for:

  • Difficulty turning the device on or off: If you notice that the power button requires more pressure than usual to turn the device on or off, it could be a sign of wear or damage to the button.
  • Stuck or sticky button: If the power button feels stuck or sticky when pressed, or if it does not return to its original position after being pressed, it could indicate dirt or damage to the button mechanism.
  • Intermittent response: Experiencing an intermittent response from the power button, where sometimes it works and sometimes it does not, may indicate a problem with the button’s electrical contacts or a failure of the internal mechanism.
  • Clicking or crackling sounds when pressing the button: If you hear unusual sounds, such as crackling or clicking, when pressing the power button, it could indicate that there is dirt or debris trapped inside the button.
  • Random power on or sudden power off: Experiencing random power on of the device without pressing the power button, or sudden power off during use, could indicate a bad contact on the power button.
  • No response when pressing the button: If the power button does not respond at all when pressed, it is a clear sign of a problem with the button or the associated circuitry.

Problems with the glass or camera lens on Samsung cell phones can manifest themselves in a variety of ways.

Here are some common signs that could indicate problems with the camera:

  • Scratches or cracks in the camera glass: If you notice scratches, cracks or breaks in the protective glass covering the camera lens, this is likely to affect the quality of photos or even prevent the camera from focusing properly.
  • Blurred or out-of-focus images: If images taken with the Samsung device camera appear blurred, out-of-focus or distorted, this could be a sign of dirt, damage or condensation on the camera lens.
  • Smudges or marks on images: If pictures taken with the camera show visible smudges, dark spots or marks, this could indicate dirt or debris on the camera lens that is affecting the quality of the images.
  • Autofocus problems: If the camera has difficulty automatically focusing on subjects correctly, or if the focus seems to be constantly shifted, this could indicate a problem with the camera’s internal components or with the lens itself.
  • Unwanted reflections or flare: If you notice unwanted reflections or flare in images taken with the camera, this could be caused by dirt or debris on the camera lens, as well as problems with the anti-reflective coating.
  • “Camera unavailable” error: If you receive an error message stating that the camera is unavailable or inaccessible, this could be a sign of a more serious problem with the camera components or software.

Signs of problems with a Samsung back cover can vary, but here are some common indicators:

  • Cracks or tears: Visible cracks or tears in the back cover are clear signs of problems. These may be the result of falls, blows or excessive pressure.
  • Detachment or separation: If the back cover detaches or separates from the body of the device, it may indicate a problem with the attachment clips or the structural integrity of the device.
  • Lack of sealing: If the back cover is not sealed properly around the edge of the device, it can allow dirt, dust, moisture and other debris to enter the interior of the device.

It is important to replace the back cover of a Samsung device if it shows any of these signs of trouble for several reasons:

  • Device protection: The back cover acts as a protective barrier that helps keep the device’s internal components safe and free from damage. If damaged or improperly sealed, the device is exposed to dirt, dust, moisture and other debris, which can cause additional damage.
  • Preventing future problems: Dirt, dust or moisture entering the interior of the device may cause performance problems, such as clogging of charging ports, speakers or microphones, or damage to electronic components. Replacing the damaged back cover can prevent these problems before they occur.
  • Aesthetics: In addition to its protective function, the back cover also contributes to the overall aesthetics of the device.

Replacing a damaged back cover can improve the appearance of the device and restore its original look.

Specific problems with the volume buttons on Samsung mobiles can present several signs that indicate a malfunction.

Here are some of the most common signs to watch for:

  • Difficulty adjusting the volume: If you experience difficulty increasing or decreasing the volume of the device using the volume buttons, this could indicate a problem with the buttons themselves or with the associated circuitry.
  • Intermittent response: You notice an intermittent response when you press the volume buttons, where sometimes they work and sometimes they don’t. This may indicate a problem with the electrical contacts of the button or a failure of the internal mechanism.
  • Sticky or stuck volume buttons: If the volume buttons feel stuck or sticky when pressed, or if they do not return to their original position after being pressed, it could indicate dirt or damage to the button mechanism.
  • Uncontrolled volume increase or decrease: If the volume of the device increases or decreases uncontrollably without you pressing the volume buttons, this could be a sign of a problem with the volume buttons or associated circuitry.
  • No response when pressing the volume buttons: If the volume buttons do not respond at all when pressed, it is a clear sign of a problem with the buttons or the associated circuitry.
  • Slow or delayed response: Experiencing a slow or delayed response when you press the volume buttons may be a sign of a problem with the device’s operating system or with the software that controls the volume buttons.

Signs of microphone failure in a Samsung can vary, but here are some common symptoms that could indicate a problem:

  • No sound: If no sound is heard when using the microphone during a phone call or recording audio, it could indicate a microphone failure.
  • Distorted or poor quality sound: If the sound captured by the microphone is distorted, choppy or of poor quality, this could also be a sign of a problem with the microphone.
  • Excessive background noise: If there is excessive background noise or interference when using the microphone, even in quiet environments, it could indicate a problem with the microphone.
  • Microphone does not work in all applications: If the microphone works in some applications but not in others, it could be a compatibility issue or microphone failure.
  • Problems activating the voice assistant: If you have difficulty activating the voice assistant using voice commands or if the assistant does not hear you clearly, this could indicate a problem with the microphone.

Here are some common signs of Samsung device charging connector failure:

  • Difficulty charging: If you are having trouble charging your Samsung device, such as having to repeatedly adjust the cable to get it to connect properly or if the device does not charge at all, this could indicate a problem with the charging connector.
  • Intermittent connection: If the connection between the charging cable and the device connector is intermittent, i.e., the device repeatedly connects and disconnects, it could be a sign of wear or damage to the charging connector.
  • Loose charging port: If the device’s charging port appears to be loose or slack, this could indicate excessive wear or damage to the internal components of the charging connector.
  • Excessive heat: If the charging connector or charging cable becomes abnormally hot while the device is charging, it could be a sign of a problem with the charging connector that could be dangerous and require immediate attention.
  • Rust or dirt: If the charging connector has signs of rust, corrosion or dirt accumulation, this could interfere with the electrical connection and cause charging problems.

If you experience any of these signs, it is important to address the problem as soon as possible to avoid further damage to the device.

Signs of damage to a Samsung cell phone after it has gotten wet can vary significantly depending on several factors, including where and how much water has penetrated the device.

Here is a more detailed exploration of how different parts of the mobile can be affected:

  • Display: If water penetrates the mobile screen, it can cause smudges, lines or even complete damage to the screen, resulting in poor visual performance.
  • Motherboard and internal components: Water penetration into the motherboard and other internal components can cause short circuits and damage to electronic components, which can result in a wide range of problems, from malfunctions to complete disablement of the device.
  • Battery: If water comes in contact with the battery, it may cause damage resulting in reduced battery life, overheating or even a risk of fire or explosion.
  • Ports and connectors: Water in the charging ports, headphone connectors or other ports of the device may cause charging problems, connection problems with other devices or even short circuits.
  • Speakers and microphones: Water penetration into the speakers or microphones of the cell phone can cause distorted sound, loss of volume or even complete lack of sound.
  • Physical buttons: If water penetrates the physical buttons of the cell phone, such as the power button or volume buttons, it can cause malfunctions or even complete loss of button pressability.

It is important to remember that even a small amount of water can cause significant damage to an electronic device.

We repair all models

Galaxy S series

  • Samsung Galaxy S24 Ultra (SM-S928B)
  • Samsung Galaxy S24+ (SM-S926B)
  • Samsung Galaxy S24 (SM-S921B)
  • Samsung Galaxy S23 Ultra (SM-S918B, SM-S918B/DS)
  • Samsung Galaxy S23 Plus (SM-S916B)
  • Samsung Galaxy S23 (SM-S911B)
  • Samsung Galaxy S22 Ultra (SM-S908B, SM-S908B/DS)
  • Samsung Galaxy S22 Plus (SM-S906B, SM-S906B/DS)
  • Samsung Galaxy S22 (SM-S901B, SM-S901B/DS)
  • Samsung Galaxy S21 Ultra 5G (SM-G998B/DS)
  • Samsung Galaxy S21 Plus 5G (SM-G996B)
  • Samsung Galaxy S21 5G (SM-G991B)
  • Samsung Galaxy S20 Ultra (SM-G988BZ)
  • Samsung Galaxy S20 Plus (SM-G988BZ)
  • Samsung Galaxy S20 (SM-G980F)
  • Samsung Galaxy S20 FE (SM-G780F)
  • Samsung Galaxy S10 Plus (SM-G975F)
  • Samsung Galaxy S10 5G (SM-G977B)
  • Samsung Galaxy S10 (SM-G973FD)
  • Samsung Galaxy S10E (SM-G970FD)
  • Samsung Galaxy S10 Lite (SM-G770FF)
  • Samsung Galaxy S9 Plus (SM-G965F)
  • Samsung Galaxy S9 (SM-G960)
  • Samsung Galaxy S8 Plus (SM-G955F)
  • Samsung Galaxy S8 (SM-G950F)
  • Galaxy S7 Edge (SM-G935FD)
  • Samsung Galaxy S7 (SM-G930F)

Galaxy Z Series

  • Samsung Galaxy Z Fold5 5G (SM-F946B, SM-F946B/DS)
  • Samsung Galaxy Z Flip5 5G (SM-F731B)
  • Samsung Galaxy Z Fold4 5G (SM-F936B, SM-F936B/DS)
  • Samsung Galaxy Z Flip4 5G (SM-F721B)
  • Samsung Galaxy Z Fold3 5G (SM-F926B)
  • Samsung Galaxy Z Flip3 5G (SM-F711B)
  • Samsung Galaxy Z Fold2 5G (SM-F9160)
  • Samsung Galaxy Fold (SM-F900U)
  • Samsung Galaxy Z Flip 5G (SM-F707N)
  • Samsung Galaxy Z Flip (SM-FXXX)

Galaxy A Series

  • Samsung Galaxy A15 4G and 5G
  • Samsung Galaxy A54 5G (SM-A546B/DS)
  • Samsung Galaxy A34 5G (SM-A346B)
  • Samsung Galaxy A14 5G (SM-A146B)
  • Samsung Galaxy A14 4G (SM-A145F)
  • Samsung Galaxy A04s (SM-A047F)
  • Samsung Galaxy A04 (A945F)
  • Samsung Galaxy A73 5G ( SM-A736B, SM-A736B/DS)
  • Samsung Galaxy A53 5G (SM-A536B, SM-A536B/DS)
  • Samsung Galaxy A33 5G (SM-A336B, SM-A336B/DS)
  • Samsung Galaxy A23 5G (SM-A237F, SM-A237FD)
  • Samsung Galaxy A13 5G (SM-A136U, SM-A136U1)
  • Samsung Galaxy A13 (SM-A137F)
  • Samsung Galaxy A03s (SM-A037F)
  • Samsung Galaxy A03 (SM-A035F, SM-A035F/DS)
  • Samsung Galaxy A22 5G (SM-A226B)
  • Samsung Galaxy A22 4G (SM-A225F)
  • Samsung Galaxy A90 5G (SM-A908, SM-A9080, SM-A908FD)
  • Samsung Galaxy A90 (SM-A9050)
  • Samsung Galaxy A80 (SM-A805FD)
  • Samsung Galaxy A72 (SM-A725F)
  • Samsung Galaxy A71 (SM-A715F)
  • Samsung Galaxy A70 (SM-A705MN)
  • Samsung Galaxy A60 (A606F)
  • Samsung Galaxy A52 5G (SM-A526B)
  • Samsung Galaxy A51 5G (SM-A516N, SM-A516F)
  • Samsung Galaxy A51 (SM-A515F)
  • Samsung Galaxy A50 (SM-A505FD)
  • Samsung A50s (SM-A515F)
  • Samsung Galaxy A42 5G (SM-A426B)
  • Samsung Galaxy A41 (SM-A415F)
  • Samsung Galaxy A40 (SM-A405FD)
  • Samsung Galaxy A40s (A305z)
  • Samsung Galaxy A32 5G (SM-A326B)
  • Samsung Galaxy A32 (SM-A325F)
  • Samsung Galaxy A31 (SM-A315F)
  • Samsung Galaxy A30 (SM-A305FD)
  • Samsung Galaxy A30S (SM-A307FD)
  • Samsung Galaxy A02s (SM-A025F)
  • Samsung Galaxy A01 ( SM-A015F )
  • Samsung Galaxy A21 (M-A215F, SM-A215U, SM-A215W)
  • Samsung Galaxy A21S (SM-N770F)
  • Samsung Galaxy A20 (SM-A205FD)
  • Samsung Galaxy A20S (SM-A207FN)
  • Samsung Galaxy A20E (SM-A202F/DS)
  • Samsung Galaxy A12 (SM-A125F)
  • Samsung Galaxy A11
  • Samsung Galaxy A10 (SM-A105F)
  • Samsung Galaxy A10s (SM-A107M)
  • Samsung Galaxy A10e (SM-A102U)
  • Samsung Galaxy A9 Pro 2019 (SM-G887FD)
  • Samsung Galaxy A8 Plus 2018 (SM-A730FD)

Galaxy M Series

  • Samsung Galaxy M54 5G (SM-M546B, SM-M546B/DS)
  • Samsung Galaxy M34 5G (SM-M346B/DS, SM-M346B)
  • Samsung Galaxy M53 5G (SM-M536B, SM-M536B/DS)
  • Samsung Galaxy M33 5G (SM-M336B)
  • Samsung Galaxy M23 5G (SM-M236B)
  • Samsung Galaxy M13 (SM-M135F)
  • Samsung Galaxy M52 5G (SM-M526B)
  • Samsung Galaxy M32 (SM-M325F)
  • Samsung Galaxy M22 (SM-M225FV)
  • Samsung Galaxy M62 (SM-M625F)
  • Samsung Galaxy M51 (SM-M515F)
  • Samsung Galaxy M31 (SM-M315F)
  • Samsung Galaxy M21 (SM-M215FZ)
  • Samsung Galaxy M20 (SM-M205FD)
  • Samsung Galaxy M12 (SM-M127F)
  • Samsung Galaxy M11 (SM-M115F)
  • Samsung Galaxy M10 (SM-M105FD)
  • Samsung Galaxy M30 (SM-M305)
  • Samsung Galaxy M30s (SM-M307FD)

Frequently Asked Questions
about Samsung repair

To ensure transparency and customer satisfaction, our technical service offers a free estimate policy or a nominal charge for labor, depending on the type of device to be repaired.

For mobile devices, such as smartphones and tablets, our team provides a free quote. We believe it is critical for our customers to know the scope of the repair and the associated cost before proceeding with any work. Our expert technicians will carefully evaluate the device and provide a detailed and transparent quotation for the services required to restore its optimal functioning.

On the other hand, for devices such as televisions, printers and computers, we apply a nominal labor charge when providing a quotation. This allows us to cover the costs associated with the technical evaluation and diagnosis of problems, while still maintaining fair and affordable rates for our customers.

Once the evaluation has been performed, the customer will be informed of any additional costs before proceeding with the repair.

Our warranty covers all repairs performed on our devices for a period of six months .

This warranty includes both the labor performed by our technicians and the parts used in the repair. We pride ourselves on the quality of our work and want to ensure that our clients are completely satisfied with the services we provide.

It is important to note that although we offer a six-month warranty on most repairs, there are some cases where the warranty does not apply. These include:

  • Water Damage: Due to the unpredictable and potentially destructive nature of water damage, we cannot offer warranty on repairs related to liquid damage. If your device has been exposed to water, it is important to seek professional help as soon as possible to minimize damage.
  • Motherboard failures: Motherboard-related problems can be complex and may require specialized repairs. Since the motherboard is a critical part of the device and failures can be caused by a variety of factors, we cannot guarantee repairs related to this component.
  • Software problems: Software problems can be difficult to foresee and fix, as they may be related to system configuration, malware or programming errors. Due to the variable nature of software problems, we cannot offer warranty on repairs related to this aspect.

While these specific repairs may not be covered by our standard warranty, our team of experts is here to provide advice and customized solutions for any problems you may face with your device.

Our goal is to provide you with a reliable and professional service that meets your needs and expectations.

It is not necessary to make an appointment to access our fast service. Just visit us at any of our locations and find out how fast we can solve any problem you may have.

At our stores, we understand how important it is for you to get your devices back to full functionality as soon as possible. That’s why our team of experts is always ready to assist you immediately, without the need for long waits.

Whether you need to repair your phone, tablet, computer or any other electronic device, we are here to help you efficiently and professionally. Our priority is to provide you with a fast and effective solution so that you can get back to using your devices smoothly.

So feel free to visit us at any time convenient for you. We are here to offer you a quality service without complications and with the speed you deserve.

Estimating the time required to perform a repair is a process that involves several factors that can influence its duration.

These factors include the current workload in our workshop, the specific characteristics of the device, the complexity of the failure and the availability of spare parts, if needed to replace damaged components.

However, it is important to note that our response capacity is highly efficient. In most cases, repairs performed in our store are completed on the same day, usually within less than 4 hours of the customer bringing in the device.

We strive to provide a fast and reliable service so that our customers can recover their devices as soon as possible and continue with their daily activities without interruption.

Although the exact duration of the repair may vary depending on the complexity of the problem, you can rely on our team to work diligently to resolve your breakdown quickly and efficiently.

Before proceeding with any device repair, it is crucial that the customer considers performing a complete backup of the data stored on the device.

It is important to note that we are not responsible for the integrity of the data that may be stored on the customer’s device.

If the customer has vitally important or relevant data on their device, it is essential that they inform the customer in advance at the time the device is delivered so that the necessary measures can be taken.

It is important to note that any such action requiring special intervention carries an additional cost.

You can choose to send your Samsung for repair or bring it in personally, depending on your preference and convenience. We offer both options to ensure maximum comfort for our customers.

If you prefer to send your Samsung in for repair, you can contact us for instructions on how to do so. We will provide you with information on how to properly package your device and how to ship it securely to our facility.

Once we receive your Samsung, our expert technicians will perform a detailed breakdown assessment and provide you with a time and cost estimate for the repair.

On the other hand, if you prefer to bring your Samsung personally to one of our stores, we will be happy to assist you in person .

Our technicians will be available to evaluate your device and provide advice on available repair options. If the repair can be done on the spot, we will work to complete it as quickly as possible so you can get your Samsung back on the same day.

Whether you choose to send your Samsung for repair or bring it in personally, our goal is to provide you with fast, reliable and high quality service so you can enjoy your device in perfect condition again.

Determining whether it’s better to repair your existing Samsung or buy a new one depends on several factors, and here are some considerations that can help you make an informed decision:

  • Cost of repair: The first step is to get an estimate of the cost to repair your Samsung. If the cost of repair is significantly less than the price of a comparable new device, repair may be a viable option.
  • Device age and model: The age and model of your Samsung are also important factors. If your device is relatively new and still covered by warranty or has significant value on the used market, it may be worth investing in the repair. However, if your device is older and has already experienced multiple problems, it may be wiser to consider purchasing a new device.
  • Nature and severity of the problem: The nature and severity of the problem your Samsung is experiencing will also influence your decision. If the problem is minor and the repair can be done quickly and inexpensively, it may be preferable to repair the device. However, if the problem is severe and requires an expensive repair that may not completely solve the problem, it may be wiser to invest in a new device.
  • Future needs and expectations: Consider your future needs and expectations when making a decision. If you are satisfied with the features and performance of your current Samsung, and don’t need the latest specs or features, repairing it may be the best option. However, if you want new features or technologies that are not available on your current device, it may be better to opt to buy a new one.

Ultimately, the decision to repair your existing Samsung or purchase a new one depends on your individual circumstances, including your budget, your needs and your personal preferences. If you have any doubts, we recommend that you consult a professional for personalized advice.

If your Samsung has been damaged by water, it is crucial to take quick action to minimize the damage and increase the chances of a successful recovery.

Here are some steps you can follow:

  • Turn off the device: If your Samsung is still on, turn it off immediately to avoid short circuits and further damage.
    Don’t turn it on: Resist the temptation to turn on the device to check if it still works. Turning on a wet device may cause further damage.
  • Dry the device: Use a soft, dry cloth to gently dry the outer surface of the device. Do not use extreme heat, such as a hair dryer, as this may further damage the device.
  • Don’t put it in rice: Using rice or other homemade methods to dry the device may not be effective and, in some cases, may even make the situation worse, as you mentioned. Therefore, it is best to avoid these methods and rely on experts to handle the problem properly.

The cell phone repair process generally follows these steps:

  • Initial assessment: When you take your cell phone to a service center, a technician performs an initial assessment of the device to determine the nature and severity of the fault. This may include diagnostic tests to identify the specific problem.
  • Quote and authorization: Once the problem is identified, the technician provides you with a detailed quote that includes the cost of the necessary parts and labor required for the repair. It is important that you authorize the repair before work begins.
  • Disassembly and repair: Once we receive your authorization, the technician disassembles the phone and proceeds with the repair as needed. This may involve replacing damaged components, repairing loose connections or cleaning affected components.
  • Functional testing: After the repair is completed, the cell phone undergoes extensive testing to ensure that it is working properly. This may include hardware and software testing to ensure that the problem has been satisfactorily resolved.
  • Delivery to the customer: Once the repair is completed and functional tests are performed, the cell phone is delivered to the customer. Any relevant information about the work performed is provided and any questions you may have are answered.

It is important to note that the repair process may vary depending on the nature of the fault and the policy of the specific technical service.

Yes, we can repair software problems on your phone, such as frozen screens or system errors .

However, it is important to be aware that this type of repair may involve reinstalling or upgrading the affected operating system or applications. As a result, there is a risk that data stored on the device may be lost during the repair process.

We strongly recommend that you make regular backups of your important data before taking your phone in for repair. This will help you avoid permanent loss of photos, videos, messages and other files in case a software repair is necessary. If you have critical or relevant data on your device, be sure to inform us when dropping it off for repair. We will do our best to preserve your data, but we cannot always guarantee full recovery.

Yes, we offer data backup and restoration services prior to repair, as long as the nature of the failure allows it.

We understand how important your personal data is and want to make sure it is protected during the repair process.

Whenever possible and safe to do so, our technical team can back up your data before starting the repair. This ensures that your photos, videos, contacts and other important files are safe and can be restored after the repair is complete.

However, it is important to keep in mind that some serious failures may make it difficult or impossible to access your data. In such cases, it may not be possible to back up the data prior to repair. In any case, we will do our best to preserve your data and provide you with the best possible solution given the specific circumstances of your device and the malfunction in question.

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